Evergreen//One Paid Power and Rack Space Commitment FAQ

Evergreen//One

Audience
Public
Product
Evergreen > Evergreen//One
Evergreen
Source Type
Documentation

The Paid Power and Rack Space Commitment (PPR) will pay for a customer’s data center electricity and rack space. Pure provides a one-time, up-front payment for the entire term of the subscription either as a direct payment or as a service credit to the end customer. It is proportionate to the location and size of the contract. Additionally, the payment is based on fixed rates of predetermined zones and regions, not actuals, for an estimate of how much power and RU will be consumed over the term of subscription. Rack space is measured per Rack Unit (RU) and power is measured per Kilowatt Hour (KwH).

FAQs

What are the minimum requirements for the Paid Power and Rack Space Commitment?

What do TiB values refer to in terms of eligibility for the program? Total Effective Capacity provisioned, Usage Forecast, or Reserve Commitment?

Reserve Commitment.

Does the program apply to existing Evergreen//One subscriptions?

No, it only applies to net-new contracts.

Why is Pure offering PPR

Pure has the most energy efficient storage technology on the planet, and we stand by it financially. When Evergreen//One is deployed at a customer’s site, Pure will take financial accountability for space and power usage and continue to optimize it over time.

When does Pure reimburse the customer?

Pure will send an upfront payment to the customer within 45 days of the service commencement date.

Is the payment the same thing as a Service Credit?

No, it is a cash payment. Service Credits may only be used on Pure services.

How does Pure calculate the cost of power and rack consumption?

The cost of power and rack consumption is calculated in the following ways:

  1. Rack Units consumed by the Service Infrastructure to deliver the reserve commitment required, multiplied by fixed unit cost based on best efforts estimate as determined by Pure, and
  2. Nominal power consumption by the Service Infrastructure measured in Kilowatt-Hours, multiplied by the unit electricity costs for the Service Installation location(s) country, as published by the International Energy Agency ( https://www.iea.org/ )

It is important to note that the calculations are an approximation and that variances in consumption (higher or lower) will not result in a change in payout at the end of the service period.

Do expansions and renewals qualify for the program?

There are several factors involved in determining if an expansion or renewal qualifies for the PPR program. Reach out to your Pure account team for more information.

Additional Resources

Please refer to the resources below:

Supporting Information

Evergreen//One: Cyber Recovery and Resilience FAQ

Internal FAQ

Do expansions and renewals qualify for the program?

Refer to the Paid Power and Rack Expansion and Renewal Policy.

When should a PPR request be submitted?

The PPR request should be submitted once the opportunity is in Stage 6 and the final Approved Primary Quote has been accepted by the partner.

Can more than one request be submitted at a time?

Yes, but the final payment will be calculated off of the last Approved Primary Quote in the Stage 8 Closed/Won opportunity.

What information is required to submit a payment request?

The following information is required to submit a payment request:

  • Account Name
  • Opportunity Type
  • Opportunity Link
  • Approved Primary Quote
  • End User Primary Contact Name
  • End User Primary Contact Email
  • Estimated Power and Rack Rebate Amount

How is the payment letter and form delivered?

The requester will be sent an email from Pure’s power-and-rack payment alias.

What needs to be done with the payment letter and form?

Upload the completed and final version of the form to the Files section of the Opportunity before moving it to Stage 8 Closed/Won.

Can the payment letter and form be uploaded after closing the opportunity?

No, it must be uploaded before moving the opportunity to Stage 8.

Can a partner or distributor qualify for the payment?

The partner or distributor would only qualify if they are also the End User.

Does the PPR program affect bookings value?

Payments are made via ACH or Wire directly to the End User (as a separate transaction outside of the opportunity flow) and currently does not reduce the bookings value.

Will the payment be distributed over the subscription term?

No, the payment will be paid out in a lump sum after the Service Commencement Date

Is there an expiration date on the payment?

Yes, the End User must complete the registration process for the program no later than the Service Commencement Date.

Is there a credit SKU?

Not at this time. Credit SKU(s) may come in the future.

Is PPR quoted separately?

No separate quote is required. The PPR Payment Calculator tool is available for budgetary purposes. Reach out to @e1-ppr@purestorage.com for approved, late-stage opportunities.