Critical - NFSv3 is Required: VME must use NFSv3 for all NFS datastores and file shares. NFSv4/4.1 causes Permission denied errors and broken mount listings (d?????????) due to ID mapping mismatches between VME hosts and the Everpure FlashArray. The NFS version cannot be changed after creation - if NFSv4 is selected, the datastore or file share must be deleted and recreated.
This guide assumes that the Everpure FlashArray is already configured and ready for NFS connectivity. This includes:
- NFS-enabled interfaces configured on the array
- Export policies created with appropriate rules (NFSv3,
auth_sys,no-root-squash,rw) - Storage network (switches, VLANs, MTU) configured end-to-end
- At least one NFS export available for connection
For initial FlashArray NFS setup, refer to the Everpure FlashArray documentation.
Troubleshooting:
| Symptom | Cause | Resolution |
|---|---|---|
Permission denied when mounting NFS |
Export policy missing host IP, or root-squash is enabled |
Verify FlashArray export policy includes host IP with no-root-squash and rw
|
Mount shows d????????? permissions |
NFSv4 was used instead of NFSv3 — ID mapping mismatch | Delete the datastore/file share and recreate with NFSv3 |
stale file handle errors |
NFS export was recreated or path changed while mounted | Unmount and remount on all affected hosts: umount /path && mount /path
|
| NFS datastore shows Offline in VME | NFS server unreachable from one or more cluster hosts | Verify network connectivity and export policy from all hosts |
| ISO images not visible in VME | File share not configured or NFS mount failed | Verify file share status in Infrastructure > Storage > File Shares |
Important Considerations:
-
Always use NFSv3. NFSv4.1 causes permission errors due to ID mapping mismatches between VME hosts and FlashArray. VME hosts typically have no DNS domain configured and
/etc/idmapd.confuses the default domain, which does not match the FlashArray's NFSv4.1 domain. -
Export policy must include all VME hosts AND the VME Manager. NFS datastores are mounted by cluster hosts. NFS file shares are accessed by the VME Manager appliance. Ensure the export policy covers all IP addresses.
-
NFS version cannot be changed after creation. If a datastore or file share is created with NFSv4, it must be deleted and recreated. There is no edit option for the NFS version.
-
Create separate exports for VMs and ISO images. Using separate directories on FlashArray allows different export policies and simplifies management. For example,
/VMsfor VM disk storage and/ISOfor ISO images.
Pre-Flight Checklist:
NFS Datastore:
- FlashArray export policy configured: NFSv3,
auth_sys,no-root-squash,rw - Export policy includes all cluster host IPs
- NFS connectivity verified from all cluster hosts (
showmount -e, test mount) - NFS datastore added in VME Manager with NFSv3 selected
- Datastore shows Online status in VME Manager
NFS ISO Repository:
- Separate FlashArray NFS export created for ISO images
- Export policy includes VME Manager appliance IP
- NFS connectivity verified from cluster hosts
- NFSv3 file share added in VME Manager
- ISO images accessible in Library > Virtual Images