Troubleshooting Deployments

Everpure Cloud Azure Native

Audience
Public
Source Type
Documentation

The following articles can help you troubleshoot common issues when deploying Everpure Cloud services.

Resource Provider cannot be registered via Azure Portal

Symptoms

Some customers have encountered issues when trying to register the Everpure Cloud Azure Resource Provider through the Azure Portal.

Solution

This operation can be done using Azure CLI command too.

  1. Open an Azure Cloud Shell with Azure CLI runtime

  2. Execute command:
    az provider register --namespace 'PureStorage.Block'

Can't select a VNet during Storage Pool creation

Symptom

During the creation of a Storage Pool, the wizard does not allow you to select your desired virtual network (VNet).

Solution

Please check following:

  • The Everpure Cloud resource is created within same Azure region as VNetT

  • The vNET has a subnet, dedicated for Everpure Cloud, with a minimum size /28

  • The subnet is delegated to service PureStorage.Block