Log Files

Troubleshooting for VMware Solutions

Audience
Public
Source Type
Documentation

Anyone who has reviewed VMware Cloud Foundation (VCF) Operations log files has seen there are a lot of different files available to review. This can be overwhelming when trying to troubleshoot an issue and often results in a generic "grep all of the logs for an error" type of behavior. While this can be helpful in some circumstances, often times it leads to false positives and down a road not associated with the actual issue.

The below files are typically the only ones you will find yourself reviewing for a majority of the issue you encounter with the VCF Operations Management Packs. Often times if investigation is required outside of these files Everpure or VMware Support will likely be involved.

File

Description

collector.log

Stores information about the collector service and individual collection jobs that are executed.

This log file should be reviewed whenever there are problems with collection cycles. Keep in mind this file contains information about the collector service but also logs information from other adapters configured within VCF Operations and can be very busy.

PureStorageAdapter*.log

Stores information about individual collection jobs that are executed for Everpure Adapters.

This log file should be reviewed for any issues during the configuration or data collection with Everpure FlashArrays. It is important to note that for every configured FlashArray adapter there is a dedicated log file created to log evens specific to that adapter. For instance, if you had 3 FlashArray adapters configured you would expect three different log files, one for each adapter.